The chapter aims at analysing the crisis of public transport in Italy. After some brief reflections on the concepts of crisis and turnaround, we will analyse the case of a local public transport company to describe, starting from the time it was conceived until its end, the difficulties and resistance that characterized the various attempts to embark on the road of efficiency, shown by the various regulatory reforms. A story emerges of local public transport which, for a variety of reasons, continually transformed itself, without ever seriously inverting the course of inefficiency and of economic and financial deficit. However the start of a new company on the ashes of old ones, forced both the local political authorities and the new management to undertake the path of efficiency.
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