In an increasing number of industrial sectors, there is an emerging trend towards the provision of bundled services and products sold together, so-called integrated solution. This trend poses new challenges for manufacturers in terms of capabilities development and configuration. Firms shift their core capabilities to provide services and products previously not included in their offer. Aim of this paper is to understand how firms configure their capabilities to adopt this new kind of offer
Configuring Capabilities for Integrated Solutions: Evidence from the IT Sector
CECI, Federica;MASINI, ANDREA
2006-01-01
Abstract
In an increasing number of industrial sectors, there is an emerging trend towards the provision of bundled services and products sold together, so-called integrated solution. This trend poses new challenges for manufacturers in terms of capabilities development and configuration. Firms shift their core capabilities to provide services and products previously not included in their offer. Aim of this paper is to understand how firms configure their capabilities to adopt this new kind of offerFile in questo prodotto:
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