Using the results of a survey of Italian firms who have implemented a balanced scorecard (BSC), we investigate how different types of implementation affect organization efficiency. We combine the results of this survey with firms’ efficiency scores to investigate how three Types of BSC, the use of a strategy map and communicating the BSC to different levels affect organizational performance.
Implementations of the Balanced Scorecard and their impact on organisation efficiency
2013-01-01
Abstract
Using the results of a survey of Italian firms who have implemented a balanced scorecard (BSC), we investigate how different types of implementation affect organization efficiency. We combine the results of this survey with firms’ efficiency scores to investigate how three Types of BSC, the use of a strategy map and communicating the BSC to different levels affect organizational performance.File in questo prodotto:
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