Collaborative consumption (CC) refers to a business model grounded on peer-to-peer based sharing of goods and services through community-based online services. Whereas private sector organisations are the predominant actors in CC, the public sector has so far played a very small role in this field, which is mainly limited to providing laws and regulations. In this research in progress paper, we reflect on how public sector could benefit from a more active role within CC, and argue for the need for focusing on the concept from a practical as well as a research oriented perspective. We argue that public sector organisations can take on three main roles in collaborative consumption: as customers, as servicer providers, and as platform providers. We develop suggestions for a research agenda in this area and raise questions for a further discussion on the role of public sector within CC.
Exploring the Concept of Collaborative Consumption in the Public Sector
Za, Stefano;
2018-01-01
Abstract
Collaborative consumption (CC) refers to a business model grounded on peer-to-peer based sharing of goods and services through community-based online services. Whereas private sector organisations are the predominant actors in CC, the public sector has so far played a very small role in this field, which is mainly limited to providing laws and regulations. In this research in progress paper, we reflect on how public sector could benefit from a more active role within CC, and argue for the need for focusing on the concept from a practical as well as a research oriented perspective. We argue that public sector organisations can take on three main roles in collaborative consumption: as customers, as servicer providers, and as platform providers. We develop suggestions for a research agenda in this area and raise questions for a further discussion on the role of public sector within CC.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
