Open data governance: civic hacking movement, topics and opinions in digital space

The expression ‘open data’ relates to a system of informative and freely accessible databases that public administrations make generally available online in order to develop an informative network between institutions, enterprises and citizens. On this topic, using the semantic network analysis method, the research aims to investigate the communication structure and the governance of open data in the Twitter conversational environment. In particular, the research questions are: (1) Who are the main actors in the Italian open data infrastructure? (2) What are the main conversation topics online? (3) What are the pros and cons of the development and use (reuse) of open data in Italy? To answer these questions, we went through three research phases: (1) analysing the communication network, we found who are the main influencers; (2) once we found who were the main actors, we analysed the online content in the Twittersphere to detect the semantic areas; (3) then, through an online focus group with the main open data influencers, we explored the characteristics of Italian open data governance. Through the research, it has been shown that: (1) there is an Italian open data governance strategy; (2) the Italian civic hacker community plays an important role as an influencer; but (3) there are weaknesses in governance and in practical reuse.