A Psychosocial Measure of Social Added Value in Non-profit and Voluntary Organizations: Findings from a Study in the South of Italy

Inspired by the relational framework (Bassi, in: Franz, Hochgerner, Howaldt (eds) Challenge social innovation, Springer, Berlin, pp 325–350, 2012; Donati in Ital J Sociol Educ 5(1):19–35, 2013) and designed to integrate psychological and sociological aspects, a measure of social added value (SAV) was developed and validated. A study was conducted in the South of Italy on a sample of non-profit and voluntary organization members (N = 394) to examine the statistical validity and psychometric properties of the SAV scale. Confirmatory factor analyses showed that a third-order factor model, saturated by two second-order variables (internal and external relational goods) and eight first-order variables (sense of organizational community, quality of internal relations, influence, social responsibility towards members of the organization, users and stakeholders, organizational identification, and quality of external relations) obtained good satisfactory fit indexes. Additional analyses revealed that shared member values were positively associated with SAV and that there were differences among organizations according to their legal forms and the organizational roles available. Theoretical, methodological, and practical implications of the findings are discussed.