Future work now: organizational culture in hybrid work modes

Purpose This study investigates the influence of organizational culture on the adoption of hybrid work models within a small Italian Public Administration. It examines the impact of individual and collective cultural factors on employee preferences for remote versus in-person work. It further examines the role of demographic variables, particularly age, in contributing to this phenomenon. Design/methodology/approach This study employs the Technology Acceptance Model integrated with the socio-technical theory to model the interplay between cultural factors and hybrid work adoption. A survey was conducted among 149 administrative employees, resulting in a response rate of 47%. The collected data were analyzed to identify the individual, organizational, cultural, and demographic factors affecting employees' choice of hybrid work preferences. Findings Organizational culture has a significant impact on employees' preferences for hybrid work arrangements. Both individual and collective cultural factors are associated with different levels of acceptance and choice of hybrid work modalities. Age has emerged as a notable demographic factor affecting hybrid work adoption, suggesting generational differences in preferences. Originality/value This study extends the understanding of hybrid work adoption in the public sector by identifying the cultural and age-related factors that shape employees' remote work preferences. The findings offer practical implications for public administrations seeking to design adaptive cultural strategies that support flexible work arrangements and attract young professionals, as well as for leaders who should invest in managerial training to act as change agents and foster a culture conducive to hybrid work.